Nursing Home Ombudsman Program

Independent advocates working to improve quality of care and life for residents in nursing homes and other facilities. Operated by the Nursing Home Ombudsman Agency of the Bluegrass, this program advocates for residents of nursing, assisted living, personal care, and family care homes. Ombudsmen:

Visit facilities monthly
Investigate concerns and resolve complaints
Educate residents and families about rights
Conduct public awareness and qualityofcare presentations
Provide placement counseling

Services are free and available to residents, families, and concerned individuals district-wide. Contact via phone or visit the Lexington office.